Testimonials

  • Highly likely to recommend|5.0
10/14/2023 - Heidi Ober

Bought a Single Family home in 2023 in Orting, WA
If you want real estate excellence, coupled with experience & integrity, the Wilcox team will deliver! They went above & beyond to ensure we found just the right “Home” here in Western Washington. Whether it was appointments, open houses, offers, inspections, late night texts or constant questions - they consistently showed up & exceeded our expectations. Thank you Charles & Janette for all your efforts & for celebrating alongside us. We’re home!

  • Highly likely to recommend|5.0

10/5/2022 - Ang PNW Mama
Real Estate Broker with Wilcox Real Estate
Top notch real estate brokerage. Janette and Charles Wilcox are a dynamic real estate team with a wealth of knowledge and interest in their field. They openly share their expertise with their agents and clients alike, in a very professional and respectful manner. They both strive to be as ethical and helpful as possible in any given situation. I would highly and gladly recommend them to anyone if you want the best of the best protecting your interests!

  • Highly likely to recommend|5.0
11/01/2022 - Shannon Roche

Local Artist
Wilcox Real Estate crew are a breath of fresh air! I’m so grateful to have met them and experience their expertise and advice. They make things easy, answered any questions quickly and are generally cool and kind people. I’m so grateful to have gotten to know them and wholeheartedly recommend working with them!

  • Highly likely to recommend|5.0
12/01/2022 - Denise R Bates

Bought and Sold a Single Family home in Tacoma, WA
My husband and I have bought our dream home from Charles and sold our home with Charles and Janette Wilcox. Now they are finding us a new home. He treated us as if we were BBF. Now we are!! We were the most important people to them as clients. Wanting to find the best home for us. Same feeling when we sold our home. Charles and Janette simply care about their clients and their needs. They don’t stop working until the job is done. They are the best! Thank You Charles and Janette

  • Highly likely to recommend|5.0
11/1/2022 - Cris Entrop

Real Estate Broker with Wilcox Real Estate
Charles & Janette have been awesome to work for as an agent with Wilcox! I love the family vibe and they make you feel like a member of the family, not just an employee. Knowledgeable, quick to respond, helpful & professional are just a few words that come to mind!

  • Highly likely to recommend|5.0

12/02/2020 - acfourleaf
Bought a Single Family home in 2020 in Puyallup, WA
As first time home buyers, Charles and Janette made the entire process very easy, were always quick to reply to any questions or concerns we had and would always work around our schedules. We'd definitely go with them again in the future!

  • Highly likely to recommend|5.0

01/16/2020 - blackwhite1313
Showed home in 2020 in South Juanita, Kirkland, WA 98033
My experience with Janette Wilcox has been wonderful, I got very helpful advice and quick and concise feedback of my questions. Very friendly and knowledgeable of the area.

  • Highly likely to recommend|5.0

07/01/2019 - jamesamarshalljr
Sold a Single Family home in 2019 in Spanaway, WA
Janette did a fantastic job helping get our house ready to sell and get it on the market. House sold in 3 days with multiple offers to choose from. I would definitely recommend her to anyone looking to sell or buy.

  • Highly likely to recommend|5.0

05/06/2019 - joy snider8
Sold a Single Family home in 2019 in Puyallup, WA
I recently had the pleasure of working with Janette Wilcox on the sale of my home. Home buying and selling can be stressful - I was really happy that this time was NOT at all what my previous experiences have been. I was given 1st class service with a clear understanding throughout the process of what was happening step by step. It was such a relief to not feel in the dark about what was happening. All of my questions were answered and the communication was next level. I loved the strategic planning which resulted in a fast close and well over my initial asking price. Jeannette works for her client providing the highest level of service. This is definitely a 5 star review. Thank you Janette for your superior service!

  • Highly likely to recommend|5.0

05/01/2019 - Joe Reed
Sold a Single Family home in 2019 in Spanaway, WA
The experience with the Wilcox team has been awesome. Their knowledge of the business, communication and strategies to executed is second to none. I profited way more then I thought possible. Trustworthy and personable I would highly recommend them.

  • Highly likely to recommend|5.0

02/13/2019 - rosemariedrye
Sold a Manufactured Home in 2019 in Puyallup, WA 98375
He is professional and communicative. Best realtor I have worked with. He is an excellent negotiator who cares about his clients. He is good at what he does and put me first as a client. He informed me on every step in process. He is very good at explaining things and knows the laws. I highly recommend.

  • Highly likely to recommend|5.0

11/21/2018 - juddgrantham5
Bought a Single Family home in 2018 in Tacoma, WA
Charles was a great agent for us. He stuck with us through through a rough time trying to find the perfect house for us. Luckily we had him as our agent or else we probably wouldn't have found it! He was always quick to respond back to me and my wife whenever we had questions, concerns or wanted to see a house which was a SO important to us and made our overall experience really great. Charles is an overall funny, good person which is hard to come by these days. Both my wife and I definitely recommend him to anyone looking to buy or sell their house!

  • Highly likely to recommend|5.0

11/12/2018 - zuser20140606125029521
Bought a Single Family home in 2018 in Lakewood, WA
I have bought and sold several homes in the past, and I will say this was my absolute BEST experience ever. Janette was so knowledgeable about every aspect of this transaction, I felt completely comfortable and confident from beginning to end. I knew exactly what I was looking for although it was a bit difficult to describe - she was so patient and really understood what I wanted. Her knowledge of the industry as well as her extensive knowledge of home construction etc was a huge asset - It really allowed me to make a very informed decision. In past experiences I've felt rushed, and like I was 'just a deal', but every step of the way with Janette, it felt like a very personal experience. She communicated quickly and clearly regarding every part of the transaction, and answered all of my questions. I am so happy with my purchase, and I would highly recommend Janette!

  • Highly likely to recommend|5.0

10/29/2018 - zuser20140606125029521
Sold a Single Family home in 2018 in Shelton, WA
I have bought and sold several homes, and this was by FAR the most smooth and comfortable transaction ever! I felt very confident in Charles, and in his knowledge of all aspects of the transaction. He explained things very clearly, and gave me plenty of information as we went along. I never felt pushed or pressured, and always felt he had my best interests at heart. I was very happy with the outcome of my sale, and highly recommend Charles - buying and selling a home can be incredibly stressful, and it was so much better knowing I had someone on my side that I could trust.

  • Highly likely to recommend|5.0

05/31/2018 - travviss gibbar
Bought and Sold a Single Family home in 2018 in Tacoma, WA
Charles was a great realtor and was incredibly patient with us while we looked for the house that was just right for us. His knowledge in the market, industry, and the process made it a smooth purchase of a new house and sale of our old one.

  • Highly likely to recommend|5.0

04/25/2018 - a treto
Bought a Manufactured Home in 2018 in Yelm, WA
Charles is by far a great agent! He's professional, knows what hes talking about, flexible hours, answers phone calls, calls back, and hes on top of things. Would recommend to everyone!

  • Highly likely to recommend|5.0

09/19/2017 - kandcmoreno
Bought a Single Family home in 2017 in South Hill, Puyallup, WA 98373
The evening that we met Charles was one I won't soon forget. My wife and I had been driving up and down 224th looking for houses that caught our eyes. We came across one that seemed to be the perfect fit, so we looked around and called the number on the sign out front. Now we fully expected to get someone's voicemail box given the time of evening, but we didn't. Charles picked up almost immediately, and with a friendly voice and positive attitude, made arrangements to come meet us RIGHT THEN!! We were blown away by his willingness to meet us so quickly, so we signed with him and he turned out to be the best agent we could have possibly stumbled upon. Throughout our multi-month home searching process, we changed our minds time and time again but he showed nothing but patience and respect for our current interests! He made time to take us to see something we like within hours of us asking, even when his schedule seemed extremely busy already. And in the rare times he couldn't show up himself, he made sure an associate was able to meet us there and show us the place. We couldn't be more thankful for his time, knowledge and effort as we landed on a really great piece of property thanks to him. And if all his wasn't enough, he graciously bought us a gift card to the local home improvement store as a sincere thank you!! Charles is the best, and you will not be disappointed.

  • Highly likely to recommend|5.0

06/12/2017 - jonestacomahomesearch
Showed homes in 2017 in South Tacoma, Tacoma, WA 98409
Charles' experience and professionalism made our home search a pleasure. We were very impressed with his knowledge of the Tacoma real estate market. We highly recommend Charles if you are looking for a Realtor in the Tacoma area.

  • Highly likely to recommend|5.0

06/10/2017 - cambree7blankenship
Bought a Single Family home in 2015 in Tacoma, WA
We met with Charles and he asked us on a 1-10 scale how fast were we wanting to buy a house (1 being not quickly at all to 10 being very quickly). We both answered at the same time 4! The next week our landlord told us that the he would be moving into the house we were renting, we called Charles and told him we were at a 10 now and he was right on it! That following week Charles took us to see 15+ houses! He was very knowledgable and helpful throughout our buying process! He took all of our feedback and did a lot of behind the scenes work for us, to alleviate our stress. We don't know what we would have done without him. Within about a month we were moving into the perfect house for us! Thank you Charles, you are a rockstar of a realtor!

  • Highly likely to recommend|5.0

06/02/2017 - Sman6969
Bought a Single Family home in 2017 in Yelm, WA
I first contacted Mr. Wilcox while I was in Colorado about a property that was listed on zillow through email. I got a response almost immediately, and a phone call within the hour. I'm a first time home buyer in the military, and to be honest i had no idea whatsoever what i was doing. Mr wilcox guided me through the entire process step by step, working around my strange schedule and with my strange requirements. He was never anything but honest, forthcoming, knowledgeable, and dedicated. He turned an otherwise harrowing process into something I enjoyed. I promise you will be pleased when working with Mr. Wilcox, whether your situation is similar to, or absolutely different from my own.

  • Likely to recommend|4.0

05/30/2017 - spratt8847
Bought a Single Family home in 2015 in Tanglewilde-Thompson Place, Lacey, WA 98503
Charles is patient and stuck with me when I didn't have a clue what I wanted. I have and will continue to recommend Charles to friends and family. Charkes was not intimidating, nor overly aggressive, in fact, I came into this house haunting with some preconceived opinions of realtors, but Charles put me at ease and restored my faith. I though these guys were out to just get the commission and would try and sell their clients anything, but Charles was not this person, he really worked with me.

  • Highly likely to recommend|5.0

05/30/2017 - pcn8251952
Bought a Manufactured Home in 2017 in South Prairie, WA 98385
Charles helped me find a mobile home for my disabled brother. He was in an assisted living facility and I wanted to find a home for him and a care taker. Charles suggested an inspector who did an awesome job. He spoke with the park Manager and explained our situation and took me over to be introduced. He has a very pleasant demeanor, is honest, responsive, and dependable. He kept me informed through the whole process and negotiated a fair price. I highly recommend Charles as an exceptional realtor!

  • Highly likely to recommend|5.0

05/30/2017 - zuser20151228174346720
Bought a Single Family home in 2017 in Spanaway, WA
Charles was great to work with. Extremely knowledgeable, patient, brought ideas/options to the table that I had not thought about previously, and very responsive. Charles was a referral of a good friend and I couldn't have been happier with his services. Needless to say, I will be reaching out to him again to help with additional purchases!

  • Highly likely to recommend|5.0

04/24/2017 - Matt Woodside
Bought a Single Family home in 2017 in Tacoma Junction, Fife, WA 98424
Charles was able to quickly assess our wants and needs and find us a list of homes to look at right away. The home searching process couldn't be smoother or easier. I feel very well informed through every step.

  • Highly likely to recommend|5.0

04/05/2017 - cherrygurl0169
Bought a Single Family home in 2017 in Puyallup, WA
Charles was very helpful with all of our questions and needs! He is the best of the best and was very polite and extremely knowledgeable we appreciate everything he did for us and couldnt be more grateful to have him as our realtor!!

  • Highly likely to recommend|5.0

03/30/2017 - brad jones 3
Bought a Single Family home in 2016 in Lacey, WA
Charles was great to work with through the entire process. He made some great recommendations during the negotiations and he continued to follow up even after the deal closed. I will use Charles again for sure.

  • Highly likely to recommend|5.0

01/09/2017 - lindako47
Bought a Single Family home in 2012 in Tacoma, WA 98466
Charles is reliable, quick to respond to calls/questions, and knowledgeable about all aspects of the real estate process. He is honest and always had our best interest at the forefront. I have never worked with an agent who worked harder at creating a pleasant experience while "house hunting." He truly wants his clients to find just the right house to be their new home. I would highly recommend Charles to anyone looking for an agent who will "go the extra mile" in providing excellent service to his client.

  • Highly likely to recommend|5.0

12/28/2016 - usnamike
Sold a Single Family home in 2016 in Spanaway, WA
I was very impressed with Charles. He is extremely professional and straightforward in setting expectations as well as defining the process. I was also very impressed in that his market assessment came in the highest of several realtors that I had interviewed and he was confident that his assessment was accurate. As it turned out he was exactly right on and we received a full price offer in just a few days. Furthermore the home appraisal also came in at full price. Throughout the home sales process he was very helpful and timely. Unlike some of the other realtors that seemed more concerned about just selling my house for a quick turn-around I felt that Charles had my best interest in mind. He wanted to make sure my house sold for top dollar. I would definitely recommend Charles.

  • Highly likely to recommend|5.0

12/20/2016 - jennifer miller0609
Bought and Sold a Single Family home in 2016 in Olympia, WA
Charles Wilcox is THE BEST realtor in the Pacific Northwest, in my opinion. We used him to purchase and sell our home and I only wish we weren't moving out of state so he could help us with the buying process again. Charles is thorough, knowledgeable and really cares about your needs as a client and individual. He's incredible at putting your mind at ease when things get stressful and can be relied upon when/if you need to speak to him. He responds swiftly to emails, texts or phone messages. My husband and I love him and now have a lasting friendship with him, from afar.

  • Highly likely to recommend|5.0

12/16/2016 - Molinda Keo
Bought a Single Family home in 2016 in Federal Way, WA
Charles was able to help us find our ideal home with a competitive price. In this tough market you need someone who is skilled at negotiating and is dependable. Charles meet these needs and we were quite pleased with our service with Charles. Thank you.

  • Highly likely to recommend|5.0

12/15/2016 - Magan Burdge
Bought a Single Family home in 2000 in Hobart, Maple Valley, WA 98038
Charles has been great. He put us in contact with a terrific mortgage team, his suggested home inspector was wonderfully through and Charles has remained honest by providing both positives and potential not so positives of properties. I'm happy we are in escrow and Charles helped. 

  • Highly likely to recommend|5.0

12/14/2016 - allen b5
Bought a Single Family home in 2016 in Federal Way, WA
Charles was Great! He was very good at getting us set up with the Pre-Qualifying, and when we did find "The House" he knew exactly how to guide the process and the players to a successful conclusion!!! Thank You Charles!!! Brian & Sheila Allen

  • Highly likely to recommend|5.0

10/22/2016 - rachelm 2004
Sold a Single Family home in 2016 in Puyallup, WA
We absolutely loved working with Janette. Definitely one of the best experiences we could have asked for in selling our house. Not only did Janette have an understanding of the market but she is also very personable, which is important with such life changing decisions like buying or selling a house!

  • Highly likely to recommend|5.0

09/27/2016 - kajmapper
Showed Single Family home in 2015 in Artondale, Gig Harbor, WA 98335
I had the pleasure of working with Charles on a few different occasions and have recommended him to numerous friends and family. Be a simple question or viewing a home Charles is eager to help and always has a great positive attitude.

  • Highly likely to recommend|5.0

09/12/2016 - prhood1941
Sold a Single Family home in 2016 in South End, Tacoma, WA 98418
Both Janette and her husband Charles were fantastic to work with. Very professional and personal. They went above and beyond what other Realtors we've worked with have done. Couldn't ask for better. Very understanding and accommodating to our particular circumstances. Highly recommend them.

  • Highly likely to recommend|5.0

09/11/2016 - theboringone
Bought a Single Family home in 2016 in Tacoma, WA
Janette provided excellent service as our realtor during a recent home purchase. She was readily available to show us homes and when we did find "the one" she professionally prepared the offer. She communicated quickly and thoroughly and we always knew the status of our purchase. When the appraiser made a mistake, she worked closely with our lender to resolve the problem, keeping us informed all along the way. I would highly recommend Janette if you are looking for First Class Customer Service.

  • Highly likely to recommend|5.0

09/10/2016 - hellenkimus
Bought a Single Family home in 2016 in Puyallup, WA
Charles is patient reliable, kind and very humble guy. He treated us with a lot of integrity and respect. My husband and I were almost giving up after getting disappointed from agents. This guy was God sent. He will return every single call and will not tire or give up on you until you get what you are looking for. Charles will not rush you to make hasty decisions. We got our dream home now because of him. He is also very informed and has a lot of knowledge on what he does. If you are frustrated and tired of getting disappointed from different agents, try this guy and thank me later!! I highly recommend anyone looking to buy out there to try Charles.

  • Highly likely to recommend|5.0

09/08/2016 - boring andrew
Bought a Single Family home in 2016 in Tacoma, WA
Janette went above and beyond what a normal Realtor would have done. She went out of her way to make sure we got into our dream home and we couldn't have done it without her. It was a pleasure working with her.

  • Highly likely to recommend|5.0

09/01/2016 - elizibethmack
Bought a Single Family home in 2016 in Tacoma, WA
From day one Charles tailored to our needs. Always kept us in the loop and made sure that all of our questions were answered, no matter how small. Him and his office would keep late hours to fit our schedule. We couldn't be happier with our experience with Charles and his office. We hope that in the future he will be available for any future home purchases. Thank you

  • Highly likely to recommend|5.0

08/30/2016 - kwhitehead1967
Bought a Single Family home in 2015 in Lakebay, WA
Charles was the kindest, most patient and fun guy to work with when we were shopping for our home! We were blending two families and he would drive over the Narrow's bridge every time I saw a house we were interested in no questions asked...all the way from Puyallup!! We were a tough finance situation and had specific house needs for all the family members but Charles never gave up on us even when at times we felt like giving up. My husband couldn't even look at the houses because of work so Charles and I would video the tour of every one and he never said a word about having to be to another client it was all about us when we were with Charles! One magical rainy day we drove to the "One" and although there was another offer on it Charles made our dreams come true!!! We have been in our home for almost two years and we still think of him as part of our family because he made our family the happiest people on earth!

  • Highly likely to recommend|5.0

08/29/2016 - STELLA FRAGOSA
Bought a Single Family home in 2016 in Tacoma, WA
He was very knowledgeable about the area and type of house we were looking for, very easy to work with, he was always on top of the game with new listings right when they come up, we were simple in our search for a home and he found us this great one with everything on our check list, got a great deal and he made the whole process a piece of cake.

  • Highly likely to recommend|5.0

08/24/2016 - Alex davenport
Bought a Single Family home in 2016 in Tacoma, WA

Charles is a hardworking Realtor and even when the home i wanted needed extra work to close he stuck in and worked to close the sale. He is a very nice and helpful with the home selection process as well.

  • Highly likely to recommend|5.0

08/23/2016 - deni bates
Bought a Single Family home in 2014 in Tacoma, WA
I met Charles by closing my eyes and I pointed at his name on a realty site. My husband living in our Motorhome already working in Seattle and I was coming up when I could to find us a more permanent dwelling. What a gem I found in Charles and just by chance! Charles took us under his wing and listened. He connected with what we wanted and off to work he went! He was so knowledgeable about areas we were interested in and calmly guided us through the process. Charles found us the home of our dreams and was with us through the whole process. He made sure every detail went smoothly, start to finish! Charles is not just a real estate agent...he is our friend!

  • Highly likely to recommend|5.0

08/22/2016 - Shannon Cline
Sold a Manufactured home in 2016 in Buckley, WA
Charles was such a delight to work with. He was extremely professional yet performed in a way that made us feel like we were part of his family. I would highly recommend Charles to anyone wanting an honest real estate transaction.

  • Likely to recommend|4.0

08/22/2016 - user1274449
Sold a Condominium in 2016 in Puyallup, WA
We interviewed several Realtors, and Charles stood above all of them. He had a quick start plan to get interest in our home. Our open house was on a Saturday and on Monday, Charles presented us with three offers. He was professional, and addressed all of our questions and issues in a timely matter. He was knowledgeable of the community and the market prices on the houses being sold. We highly recommend Charles Wilcox.

  • Highly likely to recommend|5.0

08/22/2016 - m theoe
Bought a Single Family home in 2015 in Tacoma, WA
Charles went above and beyond, Always going the extra mile through the long process of helping me find my first home about 8 or 9 months (I was very selective). He was always eager to show me houses and once I found the right one, worked extremely hard to make sure we closed on time. Would highly recommend Charles to anyone looking to buy or sell a home. He will the first person I go to when I am ready to sell/buy another home.

  • Highly likely to recommend|5.0

08/22/2016 - Froggey
Bought a Single Family home in 2014 in WA
Charles is top notch! Extremely intuitive, understanding, great listening skills. Also flexible to modify job search plans based on a moving target! Am happy to recommend him for any real estate need.

  • Highly likely to recommend|5.0

05/07/2015 - Larspassic
Bought a Single Family home in 2015 in Puyallup, WA
Charles helped my wife and I buy our first home. He was very patient and looked at a lot of homes with us. Even when we started to become discouraged with our offers being declined, Charles continued on with us until we found the right house. Charles also answered a lot of questions that I had that were sometimes not relevant to the situation, but helped me better understand the homebuying process. I would highly recommend Charles if you are looking to buy a home.

  • Highly likely to recommend|5.0

04/24/2015 - C Gibbons
Bought a Single Family home in 2015 in WA
Charles always returned our calls quickly and followed up on requests for information. He was so patient with us in our search for homes and worked with us in our short visits to Washington. We only had days to look for houses when we were in Washington and he arranged for us to see houses that were in our desired area. Charles also worked with a mortgage company that was terrific and had great people to work with.

  • Highly likely to recommend|5.0

04/24/2015 - Jennifer Miller
Bought a Single Family home in 2015 in Olympia, WA
There are 3 words. I LOVE Charles. I've sold 3 homes with different real estate agents and none of them come close to offering the level of service that Charles does. Charles will most definitely give you his most honest opinion which I appreciate because I'm the type to ask someone, "what would you do." I witnessed Charles down on his hand and knees with the inspector trying to figure an issue out on my fireplace. When does a realtor EVER do that? This just proves that he genuinely cares about his clients. I recommend Charles to anyone asking for a real estate agent. Charles is the BEST. Hands down.